Visits and Photos with Santa

December 19, 2020

10 a.m. to 8 p.m.

Champlain Centre

He’s making a list and covering his face, and in addition, this year, he’s taking steps to keep everyone safe… Santa Claus IS coming to town! Champlain Centre Mall has taken the liberty to alter the lyrics of the famous Christmas jingle to announce Santa’s return in 2020.  In coordination with Cherry Hill Programs, the industry leader in experiential holiday photography experiences, Santa is scheduled to arrive at Champlain Centre Mall on Black Friday, November 27th, 2020.

  • There will be plenty of fun and magic, as well as a focus on the health and well-being of everyone. Guests are encouraged to plan their visit with Santa ahead of time and review the safety measures being taken based on guidance from the Centers for Disease Control & Prevention online at or at Cherry Hill Guidelines

Reservations are strongly encouraged with walk-up visits available as space allows throughout the day.  Reservations can be made by CLICKING HERE.  Best practices will be followed: maintaining social distance, face masks required for everyone and enhanced cleaning between visits.

Santa will be available during the following dates and times at Champlain Centre Mall:

  • November 27th – November 29th and December 4th – December 6th
  • Friday from 11 a.m. to 8 p.m.
  • Saturday from 10 a.m. to 8 p.m.
  • Sunday from 11 a.m. to 6 p.m.
  • December 9th – December 24th
  • Monday – Friday from 11 a.m. to 8 p.m.
  • Saturday from 10 a.m. to 8 p.m.
  • Sunday from 11 a.m. to 6 p.m.
  • Christmas Eve from 9 a.m. to 5 p.m.

About Your Visit With Santa
As we reopen our holiday experiences with Santa Claus, we are eager to welcome back our Guests and seasonal associates with the health and well-being of all at the forefront of all our planning efforts.

In order to navigate this Christmas season responsibly, we have implemented a number of new safety measures based on guidance from health authorities, such as the Centers for Disease Control and Prevention (CDC) and appropriate government agencies. We, along with third-party host venues and shopping centers, are all committed to a responsible reopening of our Santa Claus experiences.

For Our Guests
There are 5 key things to know before arriving at a Cherry Hill Programs experience, and they include:

Face coverings are required for all Guests ages 2 & up (or by Local Mandate).
You will experience physical distancing practices at the set, including maintaining social distance in queues and physical barriers where space doesn’t allow for 6 feet of separation.
Advanced Reservations are strongly encouraged to promote social distancing and contact-less payments.
Operation modifications, including reduced hours at select locations and no special events outside of normal business hours.
An increased focus on disinfecting and sanitation, including the addition of hand sanitizer in high traffic areas.
It is our top priority to ensure the health and well-being of our guests & Santa, therefore, this year guests will not sit on Santa’s lap during their interaction, but will still have the opportunity to engage in conversation and a magical experience with Santa, while maintaining a physical distance.

COVID-19 Warning
We have taken enhanced health and safety measures—for you, our Guests, and Associates. You must follow all posted instructions while visiting our Holiday Experience and our third-party host venues.

An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, senior citizens and Guests with underlying medical conditions are especially vulnerable.

By visiting a Cherry Hill Programs experience, all Guests voluntarily assume all risks related to exposure to COVID-19. Help keep each other healthy.

Learn More
A Division of the North Country Chamber of Commerce
PO Box 310 |  7061 Route 9 | Plattsburgh, NY 12901 USA